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PRIVACY POLICY
a4atravel.com's Privacy Pledge
a4atravel.com is committed to ensure the security and confidentiality
of all Personal Identifying Information (PII) that you provide. Personal
Identifying Information is information about you that is personally identifiable
and includes your name, date of birth, address, email address, phone number(s),
and credit card information. We understand that making an online purchase
involves a lot of trust from your side and so we are obligated maximum
priority to the PII you provide us. We want you to feel comfortable and
confident while planning and purchasing from our site. As a visitor to
our web site www.a4atravel.com, you have the right to understand our
information privacy practices prior to providing a4atravel.com with any
of your PII.
By providing you with this Privacy Statement, a4atravel.com we are pledging
our continued commitment to protecting the information you provide us.
a4atravel.com's Privacy Statement
This a4atravel.com Privacy Statement discloses the information privacy
practices for a4a travel's India Web site, www.a4atravel.com.
1. What Information we collect from you
a4atravel.com collects only those personally identifiable information
("PII") which are specifically and voluntarily provided by you. Personal
Identifying Information is information about you that is personally identifiable
and includes your name, date of birth, address, email address, phone number(s),
and credit card information.
Many areas of a4atravel.com can be accessed without providing any PII.
You need to provide PII in order to use selected travel planning tools
and to process and fulfill travel requests.
a4atravel.com collects PII when:
You sign up to become a member:
a4atravel.com collects your Username, password, and e-mail address when
you register to become a member of our Web site.
You add your traveler profile information:
When you add your profile information, this information is saved in the
My Profile area of your account. Desiay.com collects the full name and
contact number and other preferences for making a travel reservation.
We may collect PII and travel preferences about an individual accompanying
you. You must obtain the consent of other individuals prior to providing
a4atravel.com with their details. They will be unable to view or change
any information you provide on their behalf.
You Purchase travel
a4atravel.com collects the billing address of the credit card that is
used to purchase travel. We will also collect other credit card information,
for travel purchased through a4atravel.com.
Participate in a survey, contest, or sweepstakes
Information collected by desyia.com when you participate in a contest
or sweepstakes may include some of your personal details.
Surveys
Information collected by a4atravel.com when you participate in a survey
may include some of your personal information. You are under no obligation
to respond to any survey conducted by a4atravel.com
Contact a4atravel.com
a4atravel.com collects some of your personal information whenever you
submit a question or suggestion, or request assistance.
Our partners
a4atravel.com has partnered with reputable third parties to offer our
members and site visitors a variety of products and services. They may
have different privacy policies than ours. We encourage you to review
our business partners' privacy policies before you disclose any information.
Other information we collect
Some information is collected automatically every time you visit a4atravel.com
(e.g., cookies and computer information). In addition, information may
be collected from other independent, third-party sources.
Cookies and other Web technologies
When you visit a4atravel.com we collect information about your computer,
you do not provide this information-it is collected automatically as a
means of supporting your visit to our site. This cookie does not contain
any PII.
Computer information
a4atravel.com collects certain technical information from your computer
each time you request a page during a visit to a4atravel.com. This information
is collected only to enhance your experience on our site.
2) Use of your information
Information collected on a4atravel.com may be used to:
Register you as an a4atravel.com member
When you register we use your information to create your member account.
Plan and purchase travel
Information from your traveler profile is used for your travel reservation.
Information collected from you when you purchase travel is used to bill
your credit card and deliver your travel itinerary.
Notify you of travel changes; In case you travel plans disrupted because
of unavoidable conditions, a4atravel.com may send you an e-mail notification
about these conditions and help you make alternative travel arrangements.
Send marketing communications or surveys to you:
As a registered a4atravel.com member, you may receive e-mails related
to surveys and other marketing communications. You may also receive postal
mail notifications from a4atravel.com and its marketing partners.
Respond to your questions or suggestions:
We will use your e-mail address or telephone number to respond when you
submit a query or suggestion, or request assistance.
Improve the quality of your visit to our site
We collect information based on your navigation of our site, this gives
us data to further improve upon our site. No PII is collected unless you
explicitly provide it.
3) Sharing of your information : a4atravel.com does not sell or rent
your PII to anyone.
Service providers
To provide and process the services you request, a4atravel.com shares
your PII with our authorized service providers that perform certain services
or functions on our behalf.
These service providers will disclose information about your traveler
profile to travel suppliers whose products you have purchased. a4atravel.com
has not placed limitations on these suppliers from using or disclosing
your information without your permission. Therefore, we encourage you
to review the information privacy practices of any travel suppliers whose
products you purchase on a4atravel.com.
Our obligations
a4atravel.com may be required by law to disclose information you have
provided in obtaining our travel products or services. a4atravel.com
may also disclose information against frauds or those who could bring
harm to others. It may be necessary for a4atravel.com to provide customer
information to third parties for the purpose of resolving normal business
disputes.
Other Web sites
There are several links at a4atravel.com that may link you to other Web
sites that do not operate under a4atravel.com's information privacy practices.
a4atravel.com's information privacy practices no longer apply when you
click on these links.
4) Control over and access to your information
a4atravel.com believes in giving you control over your information. The
"My Profile" page on a4atravel.com allows members to view and change
their account settings. You can also change your password, traveler's
information and update your travel preferences
You can also close your a4atravel.com account. You can also open a new
account at any time. The trips page will allow you to edit your itineraries.
5) Communications from a4atravel.com
You will receive communications from a4atravel.com when you:
Sign up to become an a4atravel.com member
When you sign up as a new a4atravel.com member, you will receive a "Welcome
to a4atravel.com" e-mail.
Request to update or close an account
When you complete an Account Closure request or modify your account information
(e.g., update your e-mail address), we will send you a confirmation e-mail.
Purchase travel
Each time you purchase travel through a4atravel.com, or change or cancel
a confirmed travel reservation, you will receive confirmation of your
travel itinerary via e-mail
Promotional marketing communications
As a registered a4atravel.com member, you will occasionally receive e-mails
notifying you of special promotions or other travel news.
Win a contest or sweepstakes
If you win a contest or sweepstakes, a4atravel.com will get in touch
with you either by phone or by e-mail.
Contact a4atravel.com with your questions/suggestions
When you request assistance with viewing your itinerary, logging on to
the a4atravel.com Web site, or accessing your account, we will respond
to you via e-mail or telephone.
Are asked to complete a survey about your experience
on our site
To help us improve a4atravel.com and serve you better, from time to time
we may e-mail surveys to you to learn more about your experience with
our site
6 ) Protecting your information
a4atravel.com only stores the information you provide when registering
to become an a4atravel.com member, create a travel profile, purchase
travel, or use selected travel tools.
Our systems are configured with the latest technologies, to ensure safe
transmission of data.
Changes to the a4atravel.com Privacy Statement
This Privacy Statement was produced and posted on a4atravel.com on June
25, 2004. a4atravel.com reserves the right to modify or amend this Privacy
Statement at any time and for any reason.
Contacting a4atravel.com
We want to make sure you have control over your online travel experience
as an a4atravel.com customer, from planning and purchasing your travel
to protecting your personal information.
You may write us an e-mail at: info@a4a.co.in
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